In this video, I’m discussing how to mitigate the risk of negative reviews being posted to your business’ review sites.

You’ve probably been concerned about receiving a negative review if you were to start requesting feedback to each customer of yours…

You may even be nervous of what a 1 star review will do to your business pages.

I’m giving you a few tips on how to mitigate that risk in this video.

1- Set clear expectations up front and overdeliver in all areas possible.

2- Give your customers the ability to direct negative feedback only to you, and not to a public review site.

3- Flood your potential lower reviews out with many positive reviews by implementing a review solicitation strategy.